As we approach the end of the year with some clients transitioning back to the office, and some clients still working from home, we thought it would be good to write up a refresher on work from home best practices.
The following includes tips on cybersecurity, recommended hardware + software, and general technology recommendations. Be sure to reach out to your account manager if you have any questions!
Best Practices While Working from Home
Habits to Form + Habits to Break
Emails are essential for communication yet remain one of the easiest means of communication to exploit and compromise.
The UK’s National Cybersecurity Centre (NCSC) has made numerous recommendations for helping protect staff while working from home, including in the use of emails. As well as calling attention to phishing scams which are becoming more prevalent, they advise the following measures for protecting email accounts:
Working from Home Security Tips for Employers
Employers should consider the following when staff is working from home:
- Do you have a documented work from home security policy?
- Do you have a BYOD (Bring Your Own Device) policy?
- Do you provide cyber security awareness training to employees?
- Do you train staff to be alert to phishing attacks and how to avoid falling victim to them?
- Are you ensuring that staff use a VPN, and is this set up correctly and kept up to date with security patches?
- Is the platform you use for staff video teleconferencing secure with end-to-end encryption?
- Are you requiring that any files saved locally are replicated back to the office through either VPN to the file server, Egnyte, or OneDrive?
- Do you use mobile device management requiring strong and safe passwords on mobile devices?
- Is two-factor authentication required to validate credentials for all business systems?
- Do you use web filtering and mobile device management to ensure staff uses corporate email solutions for the storage or transmission of corporate data?
Matsco Recommended Solutions and Software
- Multi-Factor Authentication
- Cisco Duo Access
- O365 Multi-Factor Authentication
- Web Filtering
- Cisco Umbrella
- Forcepoint WebSense
- Email Filtering and Security
- Mimecast Secure Email Gateway
- Sophos Email Security
- Sophos Central Intercept X
- Archiving Services
- Mimecast Archiving
- Global Relay
- Endpoint and Mobile Device Management
- Microsoft 365 Endpoint Manager
- VMWare Airwatch
- Recommended Workstation/Laptop Models
- Business-level Laptop / Desktop that supports Biometric Security
- Windows 10 Professional OS
- Encrypted SSD hard drives
- Thinkpad X1 Carbon
- Thinkpad T490
- HP EliteBook x360
- HP EliteBook 840 G7
- Dell Lattitude 9420
- Dell Precision 7920
- HP Z2 Workstation
- HP Z4 Workstation
- HP EliteDesk 800 G3
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